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Terms & Conditions;                                                   

Delivery Policy

We aim to deliver your print within 10 days and Jpegs within 5 days. Although we always aim for the quickest time possible. 

Payment

Orders will only be processed when the payment has reached us (when cheques have cleared in our back account, this could take up to 6 working days).

Packaging

For online orders 10x8, 12x8, 15x10 & 18x12 prints are sold as a print only (without a strut mount) but both a 6x8 and 6x9 print is sold with a strut mount. A 4x6 print has both options. Prints will be packed in a stiff envelope.  

Returns Policy

All prints are produced in-house where we ensure that all prints meet our quality standards. If you have any quality issues with prints please contact us. Faulty items must be returned to us within 30 days of purchase. We ask that unsatisfactory prints/items are returned to us for investigation. 

Refunds

Refunds will only be made with the consent of Equinepix Photography on the grounds of print quality issues. We will not refund on the basis of style or composition. 

Copyright

All images are protected by Copyright and may not be copied, modified, duplicated or redistributed in whole or in part without the written permission of Equinepix photography.

Prints and soft copies are supplied on loan and no property or copyright in any picture passes to the Client or reproduction rights for any picture.

Cancelling an Order

If you believe you have placed an order in error, please contact us within 10 minutes. After this cancelling may not always be possible. 

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